(General Data Protection Regulation)

Privacy Policy

Privacy policy for

1) Privacy guarantees

Ensuring the privacy of visitors to is a major task for us. That is why we describe in our privacy policy what information we collect and how we use this information.

2) Permission

By using the information and the services on, you agree to our privacy policy and the terms and conditions that we have included therein.

Organisations and natural persons who register as help center for animals, veterinarians or transporters of animals can manage their data in our database themselves and are responsible for the accuracy of the data provided. With their registration, they expressly authorise to disclose this information to third parties, who perform a search on If they need help managing their data, they can contact us at any time by e-mail. reserves the right to refuse or delete registration from organisations or natural persons who do not respect animal welfare.

3) Questions

If you would like to receive more information, or have any questions about the privacy policy of or the operation of, please contact us by e-mail. Our email address is

4) Monitor Behavior of Visitor uses different techniques to keep track of who visits the website, how this visitor behaves on the website and which pages are visited. This is a common way of working for websites because it provides information that contributes to the quality of the user experience. The information we register, via cookies, consists of, among other things, IP addresses, the type of browser and the pages visited.

We also monitor where visitors visit the website for the first time and from which page they leave. We keep this information anonymous and the information is not linked to other personal information.

5) Use of cookies places cookies on visitors. We do this to make the language choice on all our pages and also to gather information about the pages that users visit on our website, to keep track of how often visitors come back and to see which pages are doing well on the website. We also keep track of the information the browser shares.

6) Disable Cookies

You can choose to disable cookies. You do that by using the capabilities of your browser. You can find more information about these possibilities on the website of the provider of your browser.

By disabling coockies, however, a large part of the functionality of our site will be lost.

7) Third-party Cookies

Third parties, such as Google, may advertise on our website or use a different service. In some cases, these third parties place cookies. These cookies are not affected by

11) Information of children

We consider it important to provide extra protection for children who are active online. We encourage parents and educators to spend time together online. That way, you can see how your kids behave online, what they do exactly online and you can help in steering their behavior. collects no information from children under 13 years of age. If you find that this rule is being violated by us or our team, please contact us using the above contact option.